Initial Disclosure Document
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About our insurance services

  1. The Financial Conduct Authority (FCA)

    The FCA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

  2. Whose products do we offer?
    • We offer product from a range of insurers
    • We only offer products from a limited number of insurers
    • We only offer products from a single insurer
  3. Which service will we provide you with?
    • We will advise and make a recommendation for you after we have assessed your needs
    • You will not receive advice or a recommendation from us. We will ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
  4. What will you have to pay for this service?
    • A fee
    • No fee

    You will receive a quotation which will tell you about any other fees relating to any particular insurance policy

  5. Who regulates us?

    Worldnomads.com is a trading name of World Nomads Limited (Company No. 05443592) of 27-28 Eastcastle Street, London, W1W 8DH, UK. World Nomads Limited is an Appointed Representative of Millstream Underwriting Limited, 52-56 Leadenhall Street, London, EC3A 2DX.

    Millstream Underwriting Limited, 52-56 Leadenhall Street, London, EC3A 2DX is authorised and regulated by the Financial Conduct Authority, FCA number 308584

    Our permitted business is arranging general insurance contracts You can check this on the FCA's Register by visiting the FCA's website www.fca.org.uk or by contacting the FCA on 0800 111 6768.

  6. Ownership

    World Nomads Limited is 100% owned by The World Nomads Group Holdings Pty Limited, a company registered in Australia.

  7. What to do if you have a complaint?

    If you wish to register a complaint, please write to us: The Managing Director, Millstream Underwriting Limited, 52-56 Leadenhall Street, London, EC3A 2DX

    If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

  8. Are we covered by the Financial Services Compensation Scheme (FSCS)?

    We are covered by the FSCS. You may be entitled to compensation from the Financial Services Compensation Scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

    Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.

    Further information about compensation scheme arrangements is available from the FSCS.